Process Oriented

This course is not like anything else out there. 80-90% of the material will cover leadership, organizational culture, and best practices for leading and implementing projects. If you only want to learn process mapping, this might not be the course for you.

Leadership, building influence, and learning how to work with others effectively are the core of real and sustainable process improvement. Thus 80% of the course focuses here. The remaining 10-20% covers diagramming techniques because if you don’t get the culture and leadership skills right, you won’t succeed in process improvement. I’ve built this course to reflect life.

______________________________________________________________________________________________________

When was the last time that someone wanted to pay you more for doing the same thing? Never.

The problem with being someone who maintains the status quo is that you aren’t delivering value to your organization.  If you want to earn more and grow faster, you need to find ways to identify problems and then lead teams to implement solutions.

This course will transform your role and teach you how to identify opportunities, understand them fully, work together with your team to create solutions, and then implement them.

This course will teach you how to deliver value to your organization so your company will be thrilled to pay you even more.

Business Process Improvement (BPI) is a critical skill that is always in demand.

______________________________________________________________________________________________________

What will I learn in this course?

This course is designed to teach you how to:

• Analyze problems and effectively implement solutions by conducting process interviews.
• Master the soft skills and influence dynamics critical to project success.
• How to diagram processes,
• Conduct process interviews,
• Review procedures,
• Identify solutions,
• Implement solutions,
• Implement controls in your processes.

Course Sections: (over 5.5 hours of content!)

1. Welcome- Business Process Improvement
2. Launching a Business Process Improvement Initiative
3. Stakeholder Management
4. 4. Applying Leadership to Business Process Improvement
5. DMAIC-D-Define- Process Mapping
6. DMAIC-D-Define- Process Reviews
7. DMAIC-M-Measure
8. DMAIC-A-Analyze
9. DMAIC-I-Improve
10. DMAIC-C-Control
11. Critical Leadership Qualities
12. Business Process Improvement Advice
13. Celebrate-Course Conclusion